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Tarif «Minimized»
Tarif «Optimized»
Tarif «Extended»
Tarif «Outstaffing»
Helpdesk expert
Helpdesk expert with english language knowledge
System Administratio
Аутсорсинг для малого и среднего бизнеса

ALP Timemanager

ALP Group experts developed a unique tool named "ALP: Time Manager", which allows you to keep track of requests, monitor their compliance and provide reports in accordance with Service Level Agreement.

ALP Time Manager Benefits:

Technology ElementAdvantages
Customer request tracking ALP Group experts developed a unique tool named "ALP: Time Manager", which allows you to keep track of requests, monitor their compliance and provide reports in accordance with Service Level Agreement.
Specialist work time logging A specialist is always on time and is completing the requests of your company exclusively.
Problem statements for specialists, priority level and job due date definition. Enables to optimize specialists' working time. First-priority tasks are executed in the most efficient manner. Current tasks are executed within the given time limit.
Work time request status logging Efficient planning and task control.
ALP: TimeManager access
Time Manager Customer tasking capability You can let us know about an incipient problem anytime and from any place having Internet access.
Current request status check capability Providing information on request status, anytime.
Fast access to reports on requests and work time logging Comprehensive information on all current and completed tasks for organization managers and/or IT department managers.
Contacts: Boris,

Head of Sales Departament

Dmitriy,

Head of ITSM Departament

E-mail:     itsm@alp.ru


Phone in Russia:+7 (495) 785-51-51
Ask a question. We accept questions around the clock.

We are trusted by:

  • Gazpromneft
  • Solvay, Farma
  • Capital Group
  • Kimberly Clark
  • Megafon
  • Procter and Gamble
  • World Class
  • Nestle
 
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