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System Administratio
Аутсорсинг для малого и среднего бизнеса

Business Continuity

ALP Group specializes in developing and supporting IT solutions for uninterrupted business operations.

ALP Group applies an integrated approach to implementation of these solutions: from developing an IT infrastructure with high availability and use of management tools for the IT infrastructure to ensuring security of critical data and proactive monitoring of the system’s health plus 24/24 and 7/7 technical support.

Business Continuity

Creation of IT infrastructure for high availability

The given stage involves the development and construction of an IT infrastructure that does not have any single point of failure, with the use of advanced software and hardware solutions:

Designing and building IT infrastructure with no single point of failure

  • Using servers and blade-systems produced by the leading vendors – IBM and HP
  • Building a heterogeneous network IT infrastructure based on Cisco and HP solutions
  • Building an IT infrastructure with distributed services among several sites and datacenters (geographically distributed IT infrastructure)

Design and implementation of virtualization

  • Virtualization and consolidation of IT services (including legacy services)
  • Virtualization and consolidation of IT services (including legacy services)
  • Use of Vmware and HyperV solutions.

Design and implementation of clustering

  • Building high-availability clusters
  • Building network-balancing clusters
  • Using mixed-architecture clusters comprising hardware and virtual servers

Managing IT Infrastructure

ALP Group proposes the introduction of the following solutions for managing the IT infrastructure:

Design and implementation of infrastructure management

  • Configuration Management
  • Release Management
  • Availability Management
  • Changes Management

Design and implementation of proactive monitoring of infrastructure

Development and implementation of event management

  • Incident Management
  • Problem Management

Security of IT infrastructure

IT security is the most important component for ensuring business continuity.

Design and implementation of information security systems

ALP Group offers its expertise to organize secure and controlled working environment for your company. IT security is one of the most important elements of any company. It shall be ensured both at the technical level (hardware, software, etc.) and at the organizational level, because it is often the so-called "human factor" which is the most vulnerable element of the system.

  • Corporate IT security policies development and implementation
  • IT policy development
  • Security regulations development:
    • For employees
    • For IT department
    • For top managers
  • Development of authorization regulations to access various company services in accordance with the company's organizational structure and business requirements.
  • Delivery and installation of Cisco Systems networking equipment:
    • Managed switches
    • Routers
    • Firewalls
    • Wireless devices
  • Business data encryption system
  • Antivirus and anti-spam systems
  • Firewalls for IT landscape protection
  • IT landscape virus protection (Kaspersky Lab, Symantec)
  • Anti-spam systems
  • Internet access control system
  • Data encryption system

We build our IT security systems on hardware and software solutions of the leading IT security vendors: Cisco Systems, Symantec, Huawei Symantec, Aladdin, Kaspersky Labs, Microsoft:

Leading IT security vendors

Designing and implementing systems to ensure data integrity

  • Data backup system
  • Data archiving system

ALP Group provides for the organization of IT infrastructure data backup and archiving systems, which are an integral part of business continuity systems.

Technical support

ALP Group provides 24/24 and 7/7 technical support for business continuity systems.

ServiceDesk ALP Group

  • Single point of entry for all requests
  • Work in all regions of the Russian Federation
  • Work in compliance with ITIL/ITSM
  • Scalable service
  • 24/24 and 7/7
  • Support in Russian and English languages
  • Support for quick closure

Service Level Agreement (SLA)

  • Services catalogue
  • Regulation of service availability
  • Regulation of time to satisfy requests
  • Financial liability of the ALP Group
Contacts: Boris,

Head of Sales Departament

Dmitriy,

Head of ITSM Departament

E-mail:     itsm@alp.ru


Phone in Russia:+7 (495) 785-51-51
Ask a question. We accept questions around the clock.

We are trusted by:

  • Gazpromneft
  • Solvay, Farma
  • Capital Group
  • Kimberly Clark
  • Megafon
  • Procter and Gamble
  • World Class
  • Nestle
 
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