Закрыть
Sign inIncorrect Email/Login Forgot password?
Forgot passwordThe Email that you entered is incorrect. Back
X
Toll free call engineer.
Make a request.
X
You have questions?
We are happy to answer
x
Tarif «Minimized»
Tarif «Optimized»
Tarif «Extended»
Tarif «Outstaffing»
Helpdesk expert
Helpdesk expert with english language knowledge
System Administratio
Аутсорсинг для малого и среднего бизнеса

IT Infrastructure Monitoring

General Information about ALP Group Monitoring

  • The primary objective for the monitoring of IT infrastructure (monitoring of servers, networks, computers) is the provision of data for their subsequent processing and analysis from the point of view of actual business processes and support of their performance efficiency. Information about ALP Group Monitoring
  • IT infrastructure monitoring system (server and equipment monitoring) allows to prevent problems, to identify current problems, to record statistics, to make all kinds of notifications in the event of event occurrences, predescribed in the system.
  • IT infrastructure monitoring system (server and equipment monitoring) offers the possibility to identify in case of emergency the initial and secondary factors disrupting the operation of infrastructure. This knowledge enables to direct the efforts of IT Service to eliminate the cause of the problem, and not the consequences thereof.

ALP group implements the infrastructure monitoring system. ALP Group specialists have vast experience in the architecture of monitoring systems of different scale - from equipment monitoring for small companies, who wish to be confident in the performance of the IT services, to the architecture of complex infrastructure monitoring systems of industrial scale, including the monitoring of network equipment and monitoring of server conditions.

Principal Capabilities of ALP Group Solutions

  • Multiplatformity
    • monitoring on Windows, Linux, Unix,Solaris, BSD platforms
    • monitoring of SNMP v1, v2, v3 devices.
  • Scaled solution
    • tested during the monitoring of 10.000 server devices*
    • tested with the execution of 100.000 accessibility and performance checks*
    • the processing of thousands accessibility and performance checks*
  • IT infrastructure monitoring (server monitoring) in real time
    • performance monitoring
    • accessibility monitoring
    • consistency monitoring
    • user notification (via email, SMS, Jabber)
    • notification by telephone**
    • execution of pre-set actions in the event of failing
  • Visualization
    • report construction
    • creation of graphs and diagrams
    • network adapters
  • Distributed IT infrastructure monitoring (monitoring of servers, networks, computers)
    • centralized configuration
    • centralized access to all information
    • up to 1000 monitoring servers*
  • SLA provision
    • hierarchal IT services
    • real-time SLA status
  • Security
    • flexible user rights
    • IP address identification
    • protection from brute-force attack
  • Pattern flexibility
    • an option of flexible adjustment of patterns for the monitoring of IT infrastructure (monitoring of servers, of network equipment)
    • necessary components on necessary hosts
    • simple import/export of patterns
  • Miscellaneous
    • Web interface to control servers monitoring systems
    • network auto detection of computers, network appliances etc.
    • data aggregation on the side of servers monitoring agent to reduce rate and traffic
    • support of different interface languages, including Russian.
(*) - data from the system manufacturer's website
(**) - if using ALP Group VoIP Service

Stages of the project to implement a system for monitoring the IT infrastructure (server monitoring, network monitoring, monitoring of computers)

Implementation of infrastructure monitoring systems includes the following stages:

  • Incoming data acquisition
    • list of observed equipment
    • list of observed parameters
    • notifications, escalation and event monitoring regulations
  • Incoming data analysis, preparation of requirements specification
  • Coordinated approval of requirements specifications, project budget
  • Equipment preparation
  • Client's IT infrastructure preparation
  • Installation of monitoring server(s)
  • Monitoring adjustment (monitoring of servers, network equipment etc.) pursuant to requirements specification
  • Acceptance testing
    • an option of flexible adjustment of patterns for the monitoring
    • necessary components on necessary hosts
    • simple import/export of patterns
  • Miscellaneous
    • elimination of identified problems
  • Client's personnel training
Contacts: Boris,

Head of Sales Departament

Dmitriy,

Head of ITSM Departament

E-mail:     itsm@alp.ru


Phone in Russia:+7 (495) 785-51-51
Ask a question. We accept questions around the clock.

We are trusted by:

  • Gazpromneft
  • Solvay, Farma
  • Capital Group
  • Kimberly Clark
  • Megafon
  • Procter and Gamble
  • World Class
  • Nestle
 
You have questions?
We are happy to answer